Administrative Assistant- Vaughn Insurance

Who we are: 

Vaughn Insurance Agency Company is an independent insurance agency serving Kentucky and Indiana. Vaughn represents a carefully selected group of financially sound, reputable partner insurance companies, and we place your policy with the company offering the best coverage at a competitive price. Founded in 1917, Vaughn Insurance has been a longstanding business in the heart of the Henderson community and has been locally owned by the Priest family since 1974.

Approach:

Vaughn Insurance believes that the best insurance policy is a good agent. Insurance is a necessary element of a healthy and functioning society and our goal is to provide a reliable service to all that need it. Our specialty is service—when you need us, we’ll be there.

Overview:

The Administrative Assistant will be a reliable team member by providing office assistance to agents. The Assistant will manage the front office where clients enter and express their needs and concerns. Additionally, the Assistant will answer phones and assess the client’s needs. Clerical work is required.

Responsibilities:

• Manage walk-in customers and direct them to the correct agent, phone number, or email.
• Answer incoming calls and direct calls to the correct agent.
• File paperwork.
• Learn and use digital tools that the office uses. 
• Attend staff meetings and be a reliable member of a strong team.

Experience:

• Previous office/clerical work is recommended but not required.
• Confident with technology (email, internet, Microsoft). 
• Solutions-minded. This person will assess the needs of agents and clients to provide an excellent experience for all involved. 
• Reliable worker. Our agents and clients depend on each other to get the needed services. The Administrative Assistant will be an integral aspect of their success. 

To Apply: 

Please email our Hiring Specialist, Cassidy Carroll (cassidy@govaughn.com), to apply. Include a digital copy of your resume and two references.