Patient Acct Rep I - Insurance Follow Up

Deaconess Health System | Evansville, IN 47714
Date Posted: 2/2/2024 | Last Day to Apply: 3/3/2024
Posted in: Healthcare
Position Type: Full-Time
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Join our Team 
We are looking for a compassionate, caring and dedicated Customer Relations Specialist to join our team and help us continue our tradition of excellence. 


We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:

  • Flexible work schedules – Full time/part time/supplemental – Day/Eve/Night
  • Onsite children’s care centers (Infant through Pre-K)
  • Tuition reimbursement
  • Payactiv- earned wage benefit- work today get paid tomorrow
  • Career advancement opportunities
  • Competitive pay, shift and weekend incentives, yearly opportunities for pay increases and bonuses

As a Customer Relations Specialist, you will play a critical role in continuing the healing mission of Deaconess.

Telecommuting; This job allows part-time telecommuting/remote work, but will be required to be onsite for training and periodically for meetings. Must be able to travel to Evansville, IN.

Job Overview
This position is responsible for accurate charging, billing, follow-up, refunding, contract variance follow-up, and posting of insurance and self-pay accounts for Hospital Billing, Professional Billing, and Comp Center Billing. Responsible for the resolution of patient inquiries pertaining to billing and insurance filing processes. Will work with patients and third party payors to obtain payment on delinquent accounts according to the legal and proper collection techniques as well as maintain accounts receivable goals developed by the department.

Education and Experience
Completion of High School or GED required. Two to four years’ experience in a physician office, hospital registration, collection agency, hospital or professional billing or training at an educational institution that includes medical billing.

Deaconess Health System

About Deaconess Health System


Evansville, IN 47714